Booking Policy

Deposits for New Clients: All new clients are required to pay a deposit of 80% of the service fee to activate their booking. This deposit will be deducted from the total cost of the service.
Advance Payment for Returning Clients: Returning clients must pay for the full service in advance to confirm their appointment.
Payment Methods: We do not accept cash. Payments can be made via bank transfer or POS (point-of-sale) payment only.

24-Hour Notice Required: We kindly request at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Refund Policy for Cancellations:
If you provide at least 24 hours’ notice, your deposit will be fully refunded.
If you cancel less than 24 hours before your appointment, the deposit will not be refunded, but you may reschedule for a later date.
If cancellations occur more than once, a new deposit will be required for future bookings.

Home Service Requirements: For in-home services, please ensure access to:
Hot water
A chair for the esthetician
A side table or stool for products and equipment.
Service Duration: Please allow a total of 2 hours for your appointment. Most facials will take about 1 hour to 1 hour and 10 minutes. Services such as microcurrent and microneedling will require an additional 30 minutes, so please plan accordingly.
Pre-Service Preparation:
To maximize the benefits of your facial, please avoid exfoliating at least 24 hours before your appointment.
Wear a top that allows access to your neck, shoulders, and upper chest.
Services like lash extensions, laser hair removal, and facial waxing should preferably be scheduled after your facial treatment for best results.